John Duff, Director of Enrollment and Records, Student and Enrollment Services has been selected from a national search to become North Shore Community College’s next Dean of Enrollment. Duff, who has worked at the college nearly 20 years, replaces Dr. Joanne Light who recently retired after 28 years at NSCC.
Interim President Janice Forsstrom said, “John Duff is a great addition to College leadership and an example of our commitment to growing and rewarding our internal talent. John has already given years of dedicated service to the institution and we all look forward to working with him in his new role.”
Donna Richemond, Vice President for Student & Enrollment Services, noted, “John assumes his new role at NSCC with a host of assets that include, but are certainly not limited to: an extensive knowledge of NSCC and its policies, programs, services, and community; a history of being a student-centered decision maker; a proven ability to work collaboratively across divisions; and a record of being key to the implementation of new and expanded initiatives – all aimed at improving the functioning of the College, remaining compliant and, above all, serving our students better.
“I am so excited about working with John in this new capacity and look forward to supporting him in realizing his vision to meet new challenges, address the needs of our ever-changing student population, and to realize greater accomplishments within the SES division and the entire College,” Richemond continued. “There’s no doubt that John is committed to providing strong leadership and working tirelessly toward greater success for our students and our institution.”
Dean Duff said, “I’m honored to be given this opportunity. I feel blessed to have been able to spend the better part of my career at such a great institution. I’ve always been impressed by the commitment and caring shown by NSCC’s staff and faculty, which makes the college a great place to work.
“With the rising costs of a college education more and more students are looking to community colleges. Whether students are coming here as the first step out of high school or in the midst of retooling for a career change, I’m glad we can help people take that next step in their lives,” Duff noted. “We are ideally poised to serve Lynn’s growing immigrant population, which brings generations of families to our doors with a variety of educational needs, as well as the explosion of student veterans, a diverse population of older, non-traditional students. These all represent opportunities for growth for the college,” Duff noted.
Duff first worked at the college as a Campus Activities Coordinator in the Student Life Office from 1989-1992, advising student organizations including the Pennon, Program Council, and the Women’s Center and provided leadership development opportunities for students including a Leadership Ropes Course and Leadership Breakfast Club. He left the college for five years only to return as a Learning Specialist in the TRiO Student Support Program in 1997. Duff was Enrollment Center Coordinator for Student and Enrollment Services 2001 to 2005 until he was promoted to Director.
Among his accomplishments and responsibilities at NSCC, Duff: worked to maximize enrollment and attract new student populations despite limitations in campus space and design; oversaw the growth of NSCC’ Veterans Services to increase veteran enrollment and provide an array of services including an active drop-in center, on-site counseling, lap-top and book loan program, student computer work area, digital record keeping, and a web and social media presence; worked to improve communications methods to students and prospective students with the Communications Team, Web Tactical team, and NEASC Public Disclosure team. He participated in the creation and implementation of the college’s last three strategic plans and has led multiple committees and initiatives.
“It’s an exciting time for the college. We’ve recently opened a state-of-the-art Health Professions building on our Danvers campus, we have a new president starting in January, and we have plans for expansion and renovation in Lynn. The Department of Higher Education has set an ambitious agenda for the public system of higher education and we need to be ready to meet that challenge. I like where the college is heading and am pleased to be able to contribute in this new role,” Duff concluded.
Duff has a Master of Arts in Critical and Creative Thinking from UMASS Boston and a Bachelor of Arts in English with minors in Writing and Psychology from Ithaca College. He was a Community College Leadership Academy Fellow in 2006-2007. He and his family reside in Ipswich.